Connector for Jira - "Restoring saved data" - when login to Jira (from Excel 365 Connector)

Modern applications, which communicate over the internet like Excel need to render views which can be similar to browser view. Those programs use Web browser engines - which are responsible for rendering elements. By default programs like Excel use users default browsers like Chrome, Firefox, Edge or Safari etc.

But in some cases Excel cannot recognise (or use) this browser and our app cannot generate all elements or cannot connect.

It might look like this:

Open

Connector for Jira - restoring saved data

To fix this issue you need to install WebView2 browser engine, which is used to embed content in native Microsoft apps. This engine is used by browsers like Microsoft Edge and Chromium.

Download and install WebView2 browser engine (https://developer.microsoft.com/en-us/microsoft-edge/webview2/)

It solves problems, like:

• Jira Excel Connector crashes Excel when login to Jira

• Connector for Excel keeps loading

• Excel Connector keeps restoring saved data

• Freeze at restoring saved data

• App cannot open because it restore data

• I cannot login to Excel