Author of auto generated comments

The Scheduler now has a feature to select author of auto generated comments in issues generated by workflow triggers. Previously there was only an anonymous author there.

IMPORTANT NOTE → You can only select users with permission to add comments (anonymous appears as author if user without permissions is set up).

Possible options:

  • Anonymous (as it was before)

  • Scheduled Issue creator

  • Scheduled Issue reported

  • Scheduled Issue assignee

  • User with permissions to create comments

  • Author from global settings (option available in project settings)


For example you can:

  1. Create Scheduled Issue with workflow trigger type and your desired issue type, source and target status.

image-20240621-091532.png

2. Execute this Scheduled Issue to create Issue

  1. Change created issue status

  2. New Issue connected to the previously mentioned SI should be created.

  3. Newly created issue should contain a comment with proper selected author in settings.

 

You can set author of auto generated comments in two different ways and scopes:

Project settings:

1. Select your project
2. Go to project settings
3. Go to settings (at the bottom in ,,The Scheduler” section)
4. Now you can select proper author type using radio buttons. Selecting user option will show another select in which you can select your desired author.

Additionaly clicking ,,restore” will set author as anonymous.

Project author settings are shown below.

image-20240621-085554.png

Global settings:

1. Click manage apps
2. Click ,,Global Settings” in the bottom section of settings.
3. Select your desired author.





Feel free to tell us what topic should be covered: thescheduler@psc-software.atlassian.net