Authentication - Data Center

Data Center

Each user needs to login with their Jira username and password also providing Jira base URL

Note:

• Use your Jira base URL to login (not links to single issue or dashboard etc.)

• App do not support any SSO (maybe in the future)

• In case of login errors - double check if your login and password are correct, try to access your Jira in browser in incognito mode and use same credentials

• In case of any errors, please contact you Jira Administrator first, to help you verify if Excel Connector is configured correctly (e.g. app is added to whitelist https://psc-software.atlassian.net/wiki/spaces/ECSD365/pages/2418049025 )

  • If your company’s Jira is running behind firewall etc. you might need to contact responsible team to make sure Jira - Excel communication would be possible