Authentication - Data Center
Data Center
Each user can log in with either using Basic (1): a username (2) and password (3) or OAuth (4): a Personal Access Token (5), providing the Jira base URL.
Authenticating with a Personal Access Token (5) (Jira DC 8.14+) Recommended for accounts behind SSO or 2FA.
In Jira: click your profile avatar, then Personal Access Tokens, then Create token. Name it, set an expiry, click Create, and copy the token (shown only once).
In the connector: enter your Jira base URL, set Method to "OAuth", paste the token into the Personal Access Token field, and click Log in.
Note:
Use your Jira base URL to login (not links to single issue or dashboard etc.)
App do not support any SSO (maybe in the future)
In case of login errors - double check if your login and password are correct, try to access your Jira in browser in incognito mode and use same credentials
In case of any errors, please contact you Jira Administrator first, to help you verify if Excel Connector is configured correctly (e.g. app is added to whitelist Get Started [in Jira] )
If your company’s Jira is running behind firewall etc. you might need to contact responsible team to make sure Jira - Excel communication would be possible