How do I determine my cloud pricing?

Owned by Robert Jurski (Unlicensed)
04/Dec/20
1 min read

Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

The pricing structure for cloud apps is as follows:

  • Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.

  • Monthly subscriptions with more than 10 users are billed per user, starting at the first user.

  • Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

Annual subscriptions may offer a discount depending on the number of users purchased.