Jira Service Management

{"xsrfToken":"7a5b96478929ff3bece0ed9a193e1c8dc13ad289_lout","branding":{"id":"12","key":"ttpscsd","name":"Transition Technologies PSC Atlassian - Service Desk","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/34","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5d2a70","headerLinkHoverBGColor":"#5d2a70","headerBadgeColor":"#5d2a70"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/498bb189-c8f4-40ec-8f3f-530df3cac890/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjY1YzZiZS04YjY0LTQwMDItOGM3Mi03MmNjZDQxZTM1MzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5OGJiMTg5LWM4ZjQtNDBlYy04ZjNmLTUzMGRmM2NhYzg5MCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MzMyMzQsIm5iZiI6MTczNDgzMjYzNH0.vE13QfgZHCWC_xncD1Bso3VKRgXe4twiLMNdrnRpJO8&client=3265c6be-8b64-4002-8c72-72ccd41e3532&mode=fit","logoId":"498bb189-c8f4-40ec-8f3f-530df3cac890","isLogoAvailable":true,"helpCenterTitle":"Welcome to Transition Technologies PSC Apps Help Center","sharedPortalName":"TTPSC Help Center","userInitialAnnouncementHeader":"Upcoming days off: 15.08","userInitialAnnouncementMessageWiki":"As we are based in Poland, we may be unavailable during Polish public holidays <a href=\"https://www.timeanddate.com/holidays/poland/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Check current public holidays in Poland</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to Transition Technologies PSC Apps Help Center","sharedPortalName":"TTPSC Help Center","announcementHeader":"Upcoming days off: 15.08","announcementMessage":"As we are based in Poland, we may be unavailable during Polish public holidays\n[Check current public holidays in Poland|https://www.timeanddate.com/holidays/poland/]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d03a8c","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"ttpscsd","projectId":11618,"serviceDeskId":12,"name":"Transition Technologies PSC Atlassian - Service Desk","description":"Welcome! You can raise a Transition Technologies PSC - Atlassian Service Desk request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"129","name":"Improvement idea","descriptionHtml":"","callToAction":"Improvement idea","introHtml":"You like our product and you would like to see some small improvements making a big difference","icon":19574,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19574","groups":[14],"key":""},{"id":"130","name":"New feature idea","descriptionHtml":"","callToAction":"New feature idea","introHtml":"You need something completely new in app, that would add a value to it. Tell us your use case in details","icon":19589,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19589","groups":[14],"key":""},{"id":"79","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"Don't see what you're looking for? Select this option and we'll help you out","icon":19588,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19588","groups":[14],"key":""},{"id":"127","name":"Report a bug","descriptionHtml":"Please include <a href=\"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/299892737/How+to+gather+browser+logs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">browser logs</a> and <a href=\"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/306839777/How+to+gather+application+logs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">application logs (atlassin-jira.log)</a>","callToAction":"Report a bug","introHtml":"Tell us about the problems you're experiencing with app","icon":19584,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19584","groups":[14],"key":""},{"id":"128","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting?","icon":19559,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19559","groups":[14],"key":""},{"id":"83","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from email support channel, needs verification","icon":19326,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19326","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"}],"orderMapping":{"14":[130,128,127,79,129]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"83754631-c39d-3592-a53c-2b9ae5d2ac96","appLinkName":"System Confluence","appLinkUrl":"https://psc-software.atlassian.net/wiki","spaceKey":"TTPSCSD","spaceName":"Transition Technologies PSC - Atlassian Service Desk","spaceUrl":"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD","isServer":false},"labels":[],"projectKey":"TTPSCSD","serviceDeskId":12,"kbLinkDomainURLs":["https://psc-software.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TTPSCSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjY1YzZiZS04YjY0LTQwMDItOGM3Mi03MmNjZDQxZTM1MzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTYxOCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzQ4MzM4MzQsIm5iZiI6MTczNDgzMjYzNH0.ZUelLMQ4rM-3AGEMYjwfG2khqrdnw5KousaWa22NjzE","targetCollection":"upload-project-11618","endpointUrl":"https://api.media.atlassian.com","clientId":"3265c6be-8b64-4002-8c72-72ccd41e3532","tokenDurationInMins":20}},"sharedPortal":{"name":"TTPSC Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://psc-software.atlassian.net/wiki","kbLinkDomainURLs":["https://psc-software.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=psc-software","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7a5b96478929ff3bece0ed9a193e1c8dc13ad289_lout","baseUrl":"https://psc-software.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://psc-software.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"27262976","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3265c6be-8b64-4002-8c72-72ccd41e3532","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"677c5d4de3b74117ba5d3af3c50db94d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}