Question: I get “The Excel 365 Connector for Jira app is not installed on this Jira instance” error
Answer: Make sure if you have installed Excel 365 Connector for Jira on both sides Jira and Excel, moreover make sure if you install proper version of it since we have Excel 365 Connector for Jira and Excel Connector. Both sides needs to be installed Excel 365 Connector for Jira or both sides Excel Connector. You can not mix them.
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