To access and see what fields are present in the template, please follow the below steps:

(info) You may be logged as an ordinary user with an access to a particular project - it is not necessary to be a Jira administrator to the below steps.

1) Access a project that you wish to work in, like on the below image (1):


2) A new view is to be present, now you have the possibility to access Email Task by using the drop-down menu. To do so, click the little gray arrow pointing downwards (1) and then access "Email Templates" (2):


3) By doing so, you ought to get a similar view:


4) In here we can distinguish:

      (info) Please refer to this documentation table of contents and check "Create Email Template" or "Edit Email Template" if you want to create a new one or amend an existing one.


(info) For more information and more details about those elements please refer to Create Email Template [2.4.x]