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Jira: Server, Data Center, Cloud

Jira: Server, Data Center, Cloud

If you are set as reporter and assignee in Scheduled Issue, when issue gets created you might miss notification about task being created. It’s related to the fact that, when Jira issue is created our app job is done. The emails are handled by Jira Notification schemes and settings on ‘Issue created’ event.

What can be done:

To create a filter subscription:

  1. First you need to adequate filter, getting issues created by app (or combine it with other issues). To find issues created by app you need to use our Dedicated JQL functions

  2. Modify filter to your needs

  3. Set up filter subscription: https://confluence.atlassian.com/jirasoftwareserver/working-with-search-results-939938808.html#Workingwithsearchresults-subscribeSubscribingtoyoursearchresults

For any issues with notification, please use built in Notification Helper:

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

Reference: