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In order to perform send mail action in a project by using already created Mail Task's created template, please follow the below steps:

1) Open any incident in a project where you have your project mail template created (i.e. see below)

2) You will be presented with similar prompt as the one below:

present elements are:

Template - please select the one from the drop-down menu list;

Create New Template button - you will be redirected to this screen to create a new project mail template;

(to be continued)


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