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For cloud apps, you cannot extend your The Scheduler provides 30 days free evaluation period. All cloud apps are immediately subscribed by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.Normally Atlassian does not extend Cloud licenses. However in special situations, like migration, you can prolong the trial.

A trial extension can be proceeded by Atlassian Support before the first trial license expires. After submitting a request, you should receive a new evaluation license key.

You can contact Atlassian Support through this portal: https://support.atlassian.com/contact/#/

Atlassian may require Vendor’s approval for a trial extension. If you contact our support with a request for consent, please provide the following information in the ticket:

  • App name

  • time period for which you want to extend the trial