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Scheduled Issues allow you to create issue templates that will be recurrently created based on your preferencepreferences. There are many ways of creating Scheduled issues well as and many configuration options. All of the attributes are set in the three-step Scheduled Issue Wizard which gives you the opportunity to adapt the template to your individual needs.

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You can open Scheduled Issue Wizard and start defining your template in two ways, by :

  1. “Create" button ('Create Template' in Cloud) in the Scheduled Issues panel

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No matter which option you chose, you'll end up in the "Scheduled Issue Wizard" dialog that allows you to define Scheduled Issue attributes, such as name or description, the Issue Template and define the desired trigger. The form is divided into three steps:

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What's more, even already-created issues are subject of validation. When changing permissions, invalid (in terms of permissions) fields ceases issue creation. In this case, scheduled issue creator just have to edit invalid Scheduled Issue (or contact to the Jira administrator to do it). The edit form will add missing files fields or remove the forbidden fields by default, just remember it is still 'create ‘create issue screen' (not 'edit ‘edit’ issue screen)

Basic Info

The first page of the wizard prompts you for the Scheduled Issue attributes, such as Name (1) and Description (2). Name attribute is required, and it has to be unique within each project (so that each Scheduled Issue can be easily distinguished from the other). The wizard will notify you if the name you have chosen is already taken.

In the Server there are also additional options like setting inactive status just after Scheduled Issue will be created (3), increasing the priority of issue (4) that will be created from the template every time the scheduled issue will be executed, and linking issue that will be created from this SI, with previously created one (5) or changing creator (9).

It is also possible to choose issue type (7). Story, Epic, Task and Bug can be created with ‘Create as standard issue option’ marked. Sub-tasks require selecting Create as Sub-Task of existing issue' (6) and choosing parent issue (8).

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Issue Details

In Server, Issue issue type is set in the fist stage step (Set Basic Info). In Cloud it is set in the second stage step (Issue Details).

The second page allows you to define the Issue Template. In the top section, you can see the chosen issue type. Once you do that, the bottom section will display the fields that are used by the chosen issue type for you to fill up. The required fields are marked with the "*" and the wizard will not let you through if you leave them empty. Currently, we support all of the Jira standard and custom fields (except the "Attachment" field). Please be advised that it is not possible for us to support any third-party custom field(s), defined by other add-on(s). If you need a particular third-party custom field support, please raise a ticket and we'll see if it's possible for us to handle it.

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In the third, final step you can define , issue creation schedule. If you don't set any trigger details and just press "Create" button you will create a template, that could be executed manually allowing you to create issue with all the details with a push of the button. There are few trigger types available, you can even add multiple triggers if trigger doesn't cover your needs.

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