Thank you for choosing DocuSign Cloud!
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App need to be configured by Jira Administrator to allow certain Jira users to sign document with it. Before that, you will need to create an account (DocuSign account creation ) with individual ID numbers on the DocuSign website generate the appropriate access key and pair them with the DocuSign for Jira app: DocuSign initial setup .
Only then will your Jira administrator be able to fill in:
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When user is connected with app, new option “Sign with DocuSign” will appear in more action menu after opening certain issue:
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More information about this topics you can find here: Jira initial setup
Features
Global Envelope configuration
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Alternatively, users can opt for their own local settings and fill in all the required fields such as Anchor String, Position from Anchor on X-axis and Position from Anchor on Y-axis with their own data.
Keep original document
One convenience is the ability to save a copy of the original document before signing it.
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A section where you will be able to check the actions related to signing/canceling/stopping a document.
Here you can read more about all features: Sign your document - step by step
Documentation, Support & Feedback
Documentation
Here you can find our app DocuSign Cloud Version
In our documentation we try to give clear usage examples with easy steps to follow steps. Notice that app is available for Jira Cloud, but we can also provide a dedicated solution for Data Center instances.
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If case of any issues with the app, or if you have ideas for new features or improvements, please let us know by creating a ticket on our {{link to app customer portal}} https://psc-software.atlassian.net/servicedesk/customer/portal/12
If you think you found a bug, please describe the behaviour and steps explaining how to reproduce your problem - we will do our best to fix it. To speed up the process, in the initial contact please include:
Link to your instance URL
Browser logs: How to gather browser logs
Feedback
We are dedicated to enhancing Each day, we are working to improve our app by introducing bring new features and improvements. If you find it valuable and time-saving, please support us by spreading the word to fellow Jira Admins and End Users. You can achieve this like it or if it saves you time, help us by letting other Jira Admins to know about it. You can do it by leaving a review or providing feedback on the marketplace. Your support is immensely appreciated and energizes our efforts.marketplace. We really appreciate it, it gives us a boost 😃
Leave a review: {{link to MP review page}}
If you want to share your success story or how your organization uses our apps, please inform us via the Customer Portal. We're eager to learn how our apps benefit your daily operations.
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