TTPSC Help Center
  1. TTPSC Help Center
  2. Transition Technologies PSC Atlassian - Service Desk

Transition Technologies PSC Atlassian - Service Desk

Welcome! You can raise a Transition Technologies PSC - Atlassian Service Desk request from the options provided.

Other questions

Don't see what you're looking for? Select this option and we'll help you out

Powered by Jira Service Management
{"xsrfToken":"87c84d3c0435e010241034a1c48a2328856b9210_lout","branding":{"id":"12","key":"ttpscsd","name":"Transition Technologies PSC Atlassian - Service Desk","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/34","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5d2a70","headerLinkHoverBGColor":"#5d2a70","headerBadgeColor":"#5d2a70"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/498bb189-c8f4-40ec-8f3f-530df3cac890/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjY1YzZiZS04YjY0LTQwMDItOGM3Mi03MmNjZDQxZTM1MzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5OGJiMTg5LWM4ZjQtNDBlYy04ZjNmLTUzMGRmM2NhYzg5MCI6WyJyZWFkIl19LCJleHAiOjE3NDk5MjcxNTksIm5iZiI6MTc0OTkyNjU1OX0.4Io9Ye5hdSFo9zQA_auIhU6kjrWqAh4wEC75Jb6Jqik&client=3265c6be-8b64-4002-8c72-72ccd41e3532&mode=fit","logoId":"498bb189-c8f4-40ec-8f3f-530df3cac890","isLogoAvailable":true,"helpCenterTitle":"Welcome to Transition Technologies PSC Apps Help Center","sharedPortalName":"TTPSC Help Center","userInitialAnnouncementHeader":"Upcoming days off: 06.01.2025","userInitialAnnouncementMessageWiki":"<p>As we are based in Poland, we may be unavailable during Polish public holidays<br> <a href=\"https://www.timeanddate.com/holidays/poland/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Check current public holidays in Poland</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Transition Technologies PSC Apps Help Center","sharedPortalName":"TTPSC Help Center","announcementHeader":"Upcoming days off: 06.01.2025","announcementMessage":"As we are based in Poland, we may be unavailable during Polish public holidays\n[Check current public holidays in Poland|https://www.timeanddate.com/holidays/poland/]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#d03a8c","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"ttpscsd","projectId":11618,"serviceDeskId":12,"name":"Transition Technologies PSC Atlassian - Service Desk","description":"<p>Welcome! You can raise a Transition Technologies PSC - Atlassian Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/12","reqTypes":[{"id":"129","name":"Improvement idea","descriptionHtml":"","callToAction":"Improvement idea","introHtml":"<p>You like our product and you would like to see some small improvements making a big difference</p>","icon":19574,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19574","groups":[14],"key":""},{"id":"130","name":"New feature idea","descriptionHtml":"","callToAction":"New feature idea","introHtml":"<p>You need something completely new in app, that would add a value to it. Tell us your use case in details</p>","icon":19589,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19589","groups":[14],"key":""},{"id":"79","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out</p>","icon":19588,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19588","groups":[14],"key":""},{"id":"127","name":"Report a bug","descriptionHtml":"<p>Please include <a href=\"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/299892737/How+to+gather+browser+logs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">browser logs</a> and <a href=\"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/306839777/How+to+gather+application+logs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">application logs (atlassin-jira.log)</a></p>","callToAction":"Report a bug","introHtml":"<p>Tell us about the problems you're experiencing with app</p>","icon":19584,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19584","groups":[14],"key":""},{"id":"128","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting?</p>","icon":19559,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19559","groups":[14],"key":""},{"id":"83","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from email support channel, needs verification</p>","icon":19326,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19326","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"}],"orderMapping":{"14":[130,128,127,79,129]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"83754631-c39d-3592-a53c-2b9ae5d2ac96","appLinkName":"System Confluence","appLinkUrl":"https://psc-software.atlassian.net/wiki","spaceKey":"TTPSCSD","spaceName":"Transition Technologies PSC - Atlassian Service Desk","spaceUrl":"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD","isServer":false},"labels":[],"projectKey":"TTPSCSD","serviceDeskId":12,"kbLinkDomainURLs":["https://psc-software.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TTPSCSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjY1YzZiZS04YjY0LTQwMDItOGM3Mi03MmNjZDQxZTM1MzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTYxOCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDk5Mjc3NTksIm5iZiI6MTc0OTkyNjU1OX0.VEQzh4jURYWx47UtiPqr-KTIIN9j9Co90VIrhPY4ddE","targetCollection":"upload-project-11618","endpointUrl":"https://api.media.atlassian.com","clientId":"3265c6be-8b64-4002-8c72-72ccd41e3532","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":79,"projectId":11618,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out</p>","instructions":"","icon":19588,"iconUrl":"https://psc-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/19588","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"App","description":"Choose related app - it will help us to triage request to dedicated team","descriptionHtml":"<p>Choose related app - it will help us to triage request to dedicated team</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"18488","label":"Absence Tracker","selected":false,"children":[]},{"value":"18364","label":"Admin Tools for Jira","selected":false,"children":[]},{"value":"18539","label":"Assistant for Trello","selected":false,"children":[]},{"value":"18572","label":"DocuSign Cloud","selected":false,"children":[]},{"value":"18366","label":"Email Task","selected":false,"children":[]},{"value":"18487","label":"Excel 365 Connector for Jira","selected":false,"children":[]},{"value":"18367","label":"Excel Connector for Jira","selected":false,"children":[]},{"value":"18368","label":"GDPR Compliance for Jira","selected":false,"children":[]},{"value":"18369","label":"Issue Links Viewer","selected":false,"children":[]},{"value":"18538","label":"Issue Timeline","selected":false,"children":[]},{"value":"18536","label":"Links From Comments","selected":false,"children":[]},{"value":"18486","label":"Other","selected":false,"children":[]},{"value":"18537","label":"Quick Sketch","selected":false,"children":[]},{"value":"18371","label":"Staffing Timeline","selected":false,"children":[]},{"value":"18372","label":"The Scheduler","selected":false,"children":[]},{"value":"18535","label":"Ticket Merger","selected":false,"children":[]},{"value":"18373","label":"Vacation Manager for Jira","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/79","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/79","calendarParams":{"firstDay":0,"date":"2025-06-14T20:42:39+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%Y-%m-%d %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"83754631-c39d-3592-a53c-2b9ae5d2ac96","appLinkName":"System Confluence","appLinkUrl":"https://psc-software.atlassian.net/wiki","spaceKey":"TTPSCSD","spaceName":"Transition Technologies PSC - Atlassian Service Desk","spaceUrl":"https://psc-software.atlassian.net/wiki/spaces/TTPSCSD","isServer":false},"labels":[],"projectKey":"TTPSCSD","serviceDeskId":12,"kbLinkDomainURLs":["https://psc-software.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzMjY1YzZiZS04YjY0LTQwMDItOGM3Mi03MmNjZDQxZTM1MzIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTYxOCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDk5Mjc3NTksIm5iZiI6MTc0OTkyNjU1OX0.VEQzh4jURYWx47UtiPqr-KTIIN9j9Co90VIrhPY4ddE","targetCollection":"upload-project-11618","endpointUrl":"https://api.media.atlassian.com","clientId":"3265c6be-8b64-4002-8c72-72ccd41e3532","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=psc-software","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"87c84d3c0435e010241034a1c48a2328856b9210_lout","baseUrl":"https://psc-software.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://psc-software.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"27262976","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"3265c6be-8b64-4002-8c72-72ccd41e3532","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"79b19b1c0c8a4b0094ffb6a463bb6f48","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}