Global "Scheduled Issues" page
- 1 Location
- 2 Permissions
- 3 Contents
- 4 Functions
- 4.1 Manage subtasks
- 4.2 Enable/Disable
- 4.3 Fix All
- 4.4 Remove/Archive SIs
- 4.5 Export SIs
- 4.6 Import SIs
- 4.7 SI Import with mapping
- 4.7.1 Starting the mapping process
- 4.7.2 Field mapping
- 4.7.3 Value mapping
- 4.7.4 Summary and import
Location
Global Scheduled Issues can be found in Mange Apps - The Scheduler.
Permissions
Global Scheduled Issues page can be accessed only by Global Admin.
Contents
Page contains the following:
Timezone
Button to hide/reveal columns
Filter
SI Table
Selection
Name
Subtasks
State
Last Execution
Next Execution
Description
Created by
Modified at
Calendar
Modified by
Trigger
Project
Functions
Global Scheduled Issues page displays all Scheduled issues from all projects in the instance. Global Admin can easily see each Scheduled Issues without going into a specific project.
Manage subtasks
As global admin from Global Scheduled Issues page you can manage subtasks like in Project Scheduled Issues. You can:
Add subtasks to SI
Edit subtasks
Clone subtasks
Remove subtasks
Enable/Disable
Global Admin can Enable/Disable single SI as well as do it in Bulk.
Fix All
Global admin can fix Failed/Incomplete chosen or all Scheduled Issues. Option is located next to the Timezone button. More info about this feature can be found here: Fix All Failed/Incomplete SIs
Remove/Archive SIs
Global admin can both remove and archive selected or all Scheduled Issues. Each SI will be removed/archived from/in individual spaces. More details can be found here: Archive Scheduled Issues
Export SIs
Global Admin can export all or selected Scheduled Issues to .CSV file. Exported SIs can be later imported between spaces.
Import SIs
Global Admin can import Scheduled Issues from a previously exported CSV file. This option makes it possible to move exported SIs between spaces or make a backup for later use in the same space.
To start the import, click Import Scheduled Issues from CSV on the Global Scheduled Issues page.
In the import dialog, click Choose File and select the exported CSV file that you want to import.
After choosing the file, you can preview which Scheduled Issues will be imported. Click Import to proceed.
When the import succeeds, a confirmation popup is displayed. After closing it, you return to the Global Scheduled Issues page.
The imported Scheduled Issue is then visible in the Global Scheduled Issues table.
SI Import with mapping
When you import a CSV file that contains fields or values that do not exist in the target space, you can map them to the correct fields or values during the import process.
If a field or value mismatch is detected, a message will appear in the import window informing you that some fields or values need to be mapped before the import can proceed.
Starting the mapping process
To start the mapping process, click the Fix Scheduled Issues (1) button displayed in the import dialog.
Field mapping
After clicking the button, the fields that need to be mapped are marked with a warning icon (⚠️ (1)). Open the dropdown (2) next to each flagged field and select the field you want to map the imported field to in the target space.
After mapping all required fields, click the Next button to continue.
Value mapping
After clicking Next, value mapping may appear if any imported values also need to be mapped. Map values the same way as fields — choose the appropriate target value from the dropdown (2) next to each flagged (1) value.
When the value mapping is complete, click the Next button (3) again.
Summary and import
You will then see a summary of the Scheduled Issues that will be imported. You can switch between two views:
Simple (1)— a condensed overview of the SIs to be imported
Detailed (2) — full information including all mapped fields and values
After reviewing the summary, click the Import button (3) to complete the import.
This feature is still being expanded. More options will be added in future updates.