Global Triggers

1 Location
2 Permissions
3 Global Trigger Limit
4 Managing Global Triggers
- 4.1 Create
- 4.2 Edit
- 4.3 Remove
5 Creating SI with Global Trigger
6 Limitations
- 6.1 Export/Import SI with Global Trigger
- 6.2 Move/Clone to project

We’ve added an option to create triggers that can later be used by users in scheduled issues.

Location

Global Triggers are located in Manage your apps → The Scheduler → Global Triggers.

Global Triggers in Manage apps

Permissions

Global Triggers can be accessed and created by admins. Users can later use those created Global Triggers later when creating Scheduled Issues.

Global Trigger Limit

You can create many Global Triggers but there can only be 100 scheduled issues assigned. Current number of set scheduled issues with Global Triggers is displayed above the Global Trigger Table.

Number of used global triggers with scheduled issues

When limit is reached error will be displayed when user tries to create scheduled issue with Global Trigger.

Reaching the limit of Global Triggers

Managing Global Triggers

Global Trigger table is build with following columns:

Name
Description
Usage Count - Number of scheduled issues currently using this Global Trigger
Type
Execute
Start Date
End Date
Timezone

Create

You can create Global Trigger by clicking Add Global Trigger button.

Add Global Trigger button

It will display a pop up to add Global Trigger. Fields present there are:

Global Trigger Name
Global Trigger Description
Trigger Type
- Interval
  - Repeat - Frequency of executions
  - Repeat - number of executions
  - First Execution Date
  - End Date
- Run Once
  - Execution Date
- Cron
  - Mode
    - Simple
    - Advanced
  - Cron Expression
  - Start Date
  - End Date
Timezone

Add Global Trigger window

After populating required fields and clicking Add button at the bottom of the window Global Trigger will be present in the table.

Test Global Trigger creation

Test Global Trigger present in the table

Edit

You can Edit Global Trigger by clicking More → Edit on the right side. Same window will apear like during creation allowing you to change Global Trigger.

Edit Global Trigger

Remove

You can Remove Global Trigger by going to the right and clicking More → Remove. It will remove single Global Trigger.

Remove Global Trigger

You can also Bulk Remove Global Triggers. Select number of Global Triggers and click Remove located above the Global Trigger table. Selected Global Triggers will be deleted.

Bulk Remove

If any of selected Global Triggers are currently used by scheduled issue then a warning will appear.

Removing used Global Trigger

You cannot remove Global Trigger when it’s in use. You can Close the window and Edit scheduled issues so Global Trigger is not in use or click Unselect used triggers. This option will remove selection on used triggers leaving only Global Triggers that are currently not used.

Unselect used triggers

After clicking Remove unused Global Triggers will be deleted leaving only used Global Triggers.

Removed unused Global Triggers

Creating SI with Global Trigger

Global Trigger can be used in 3rd step of SI Wizard through option called Predefined Trigger.

In there you click on field Global Trigger and select the ones you want to use. After selecting one Execution Preview will display upcoming executions and below the Global Trigger field information about selected Global Trigger will be listed.

Selected Global Trigger

After clicking Submit SI will be created. A label next to the Execute button will be present showing that Global Trigger is in use there.

Global Trigger label in SI

Limitations

Export/Import SI with Global Trigger

You can Export SI with used Global Trigger however Importing them will convert the Global Trigger to standard trigger. Import SI if earlier was with Global Trigger will no longer be assigned to its original Global Trigger and label also won’t be present.

Move/Clone to project

This option has been disabled when Global Trigger is in use in selected SI.