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We investigated this case, it is an issue on Atlassian's site - until it's fixed Request type won't be available (issue created:25/Nov/2014).
https://jira.atlassian.com/browse/JSDCLOUD-1211
We've contributed to the case (09/Oct/2017) but It's not fixed yet.
As we can see the current status of this issue is , "In progress" on the Atlassian Service Desk."
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Please vote for this issue and leave comment, maybe Atlassian's Team will look at this again
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We have such an improvement to add ,, Request Type" field to The Scheduler Create Screen in our backlog |
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As we can see the current status of this issue is , "In progress" on the Atlassian Service Desk."