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During SI creation in 2nd step switching Request type will switch issue type accordingly to settings of your project. Switching issue type will switch Request type too but request type will be one that is on top of the list in work categories.
Create/Edit issue screen
Make sure that issue fields that you want to use in your SIs are added to both create issue screen and edit issue screen as well. This is required step to use Request types due to Jira API limitations.
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If field is missing from one of the screen the during SI Edit error will be displayed or Execute will fail.
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To fix it go to Project Settings → Screens. Click on Edit of appropriate Scheme and you’ll have create issue/edit issue screen.
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Click on the screen and add missing field.
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| Note |
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Remember to do it both in Create issue screen and Edit issue screen. |