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For a better and faster support, please include it in support request.
| Info |
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Important: Please gather logs (jira/confluence) just after reproducing bug, it will make logs analysis easier for us |
From Jira we need: atlassian-jira.log
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Where to find it: https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html
| Warning |
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In some cases, we will ask you to enable additional logging levels for our application, if attached logs, do not provide sufficient information. |