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Warning
titleImportant!
  • Make sure that the installer version matches the add-on version (two first digits are crucial - when you install e.g. 3.3.0 add-on from the marketplace, then you can install the latest version of the Excel add-in like 3.3.0) . - this applies to Jira server versions only!
    Contact your Jira Administrator and ask for an update of the Excel Connector's Jira app part, if you are seeing this error message:
  • Each person who wishes to use it needs to install add-in locally on their system (in some cases it can be done by windows system administrator on all workstations).
  • There are two possibilities during add-in installation: separate by each workstation's user solely for his/her Windows user account, or to be installed for everyone who is to have (or already has) Windows user's account on it.



Info
titleCloud Jira - version matching remark

Be noted: Version compliance is not required for cloud version. Just keep track of MSI updates and use the newest one whereas on Jira side - Excel Connector would be updated and enabled as long as subscription is valid.