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- Since version 7.2.0 of Jira, there is no possibility to export issues to Excel. For more information please visit this page. This happened in response to a Microsoft Security update that stopped Excel files from opening correctly.
- Jira Cloud doesn't support exporting issues to Excel as well.
- There is a workaround, so this feature can be again turned on, however it is highly unrecommended.
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You may consider taking a look into this manual if you use Jira below 7.2 version.