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- License must be active
- App version must be up to date (the latest version available for that Atlassian product) - because any fixes and improvements will be added to next version.
- App version must be compatible with Atlassian product version
- Only Atlassian products, that not reached EOL are supported. The only exception is for assistance related to upgrading from your EOL version to a supported version.
Support channels
- General Support:
- Customer portal: https://psc-software.atlassian.net/servicedesk/customer/portal/12
- Email:
Vacation Manager for Jira:
- Customer portal: https://psc-software.atlassian.net/servicedesk/customer/portal/4
- Email:
The Scheduler