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SometimesIn some special cases, there may occur an error about duplicated fields in your database. This can might be caused by some unintentional changes in database eg. Jira upgrade, database updates, database change, etc. or maybe were caused by some app managing custom fields. In The Scheduler such complications will lead to the inability to perform actions such as deleting or editing Scheduled Issue.

To fix this issue you need to check your database to ensure everything is in order. The most common reason for this error is duplicated fields with identical IDs. You can either check and fix this yourself (if you have appropriate permissions with your organization) or reach out to your database manager for assistance.

Note

Disclaimer - examples below are provided “as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
We strongly recommend that you’ll create backup before running those scripts in case of data corruption.

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If this does not fix your problem, please don't hesitate to contact our support team by submitting a ticket along with relevant logs, we will do our best to help you.